Refund policy

14-Day Return Policy

We want you to love your purchase! If you are not completely satisfied, you may request a return within 14 days of receiving your order.

Return Eligibility

Items must be returned in their original condition, unused, and with original tags and packaging where applicable.

How to Request a Return

To initiate a return, email Christy@senzatglia.com within 14 days of delivery. Please include your order number and the reason for your return. We will provide instructions for completing the return.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Return Shipping Costs

Please contact us before returning any items to confirm the return shipping arrangements and applicable costs.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us at Christy@senzatglia.com so we can assist you.

Questions?

For assistance with returns or refunds, please contact Christy@senzatglia.com. Thank you for shopping with us!